Your current account will be locked indefinitely and offboarded. You’ll be asked to submit a valid ID to prove that you are not an US resident. In case if you are not an US resident but if you are still got locked out then try contacting Binance support immediately and transfer the funds to your external wallet. From there you can withdraw to your personal wallet. Users are only allowed to transfer their funds over to Binance.US account. There are certain cases where the user is not allowed to withdraw funds to an external wallet. If you are truly an U.S resident then register for an account over at Binance US and transfer all your funds from to. So what should you do in this case? Solution: Once your account is locked, you will have to raise a customer service ticket with Binance to assist you further. Your account will be locked if you fail to do so. You have 7 days to close all your active positions (both futures and spot) on your account and withdraw all your funds. Previously it was a 90 day notice to withdraw funds and now Binance is only giving 7 days to withdraw funds. Please withdraw as soon, failing which your account will be locked and can’t withdraw anymore. Now you have 06 D 23 H 56 M 17 S to withdraw your funds. Service Suspended for users from restricted countries. We recognize that you are trying to access Binance from a US IP Address, please note that per our Terms of Use we are unable to to server any users from a US IP. If this is the case then you should have received an email similar to this. Recently a lots of users are receiving an email from the exchange with a 14-day notice to withdraw funds. The exchange will block all users those who have identified as an US person and it will ask them to withdraw their funds with a 14 day deadline. So if you are an U.S resident or if you accidentally accessed Binance using a VPN then it will raise flags to the exchange’s compliance software. If the exchange identifies any user as U.S resident then it will block that person from accessing its platform.īinance tracks user location based on their IP address. Instead encourage US users to sign up on Binance.US exchange.ĭue to regulatory compliance Binance has stricter measures for blocking US customers from accessing its platform. Last year they made it clear that Binance would strictly enforce regulations to keep U.S. Service suspended for restricted countries (Binance)īinance have strict risk controls in place, this is to secure user funds and to adhere to the local regulatory requirements. You can read more on how to resume Binance withdrawal function here: 2. So after the KYC procedures you’ll have to wait for the review.Īfter successfully completing the account verification your account withdrawal function will be resumed and you can use your account as normal. You can do it any time any day but you can only withdraw coins if you complete the account verification successfully. Its just a temporary withdrawal ban on your account and you need to submit withdrawal reject appeal form to unlock the withdrawal feature.īasically you’ll be asked to verify your identity that is complete KYC / AML verification in order to resume your account withdrawal function. This is an automated message, please do not reply. Abnormal activities can imply anything such as: Logging in using different computers, mobile apps or accessing your account from different IPs in the same day etc. If there is some kind of abnormal activities in your account then the withdrawal function will be disabled temporarily. There are two scenarios in which users accounts are getting locked out by Binance. Before we see how to tackle the issue let’s first understand why Binance is blocking users. We’ve been receiving a lot of queries from Binance users regarding this. Recently Binance the worlds largest cryptocurrency exchange have frozen many accounts of users around the globe for unconventional reasons. In some extreme conditions there are some exchanges that will freeze your withdrawals or even restrict service completely during any day of the week for any reason. Its not uncommon for cryptocurrency exchanges to have a downtime during hot market activity. Else move them and store your cryptocurrencies in your personal wallet where you control the private keys. Only keep your coins on the exchanges if you are an active trader. It has some risks especially leaving your coins on exchange for a long period of time is not a good idea. Not Your Keys, Not Your Coins: No matter how big the exchange is you should never keep all your digital assets in an exchange wallet.
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